WELCOME TO YOUR
WEST COVINA
TRAVEL GUIDEBOOK
We're so thrilled you decided to book with us, and we want to make sure you have a 5-star stay.
If something isn't up to your standards, please let us know. It would be an honor for us to make your stay even better.
If you have any questions, please feel free to contact us via email or phone.
We hope you have a pleasant stay!
-Oakgate Team
CHECK-IN DETAILS
Check-in time: 4:00 PM-1:00 AM
Occasionally we accommodate checking in at other times, if you contact us.
ᯤ WI-FI
Network name: Happy home
Password: sunshine88
🚘 PARKING INFORMATION
📍You can park inside the driveway.
📍In case you need additional parking space, you may park on the street.
📍To enter, use the wide gate and pull it open manually.
🔑 GAINING ACCESS
📍After parking your car, you can enter through the front door.
📍To unlock the door, touch the keypad to light it up, enter your access code followed by the "#" symbol, and finally, rotate the handle to open it."
NOTE: The door will automatically lock itself after 5 seconds.
HOUSE MANUAL
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The house has central air, and the temperature can be adjusted using the wall mounted controller.
Click here to read the thermostat manual.
📍Please turn off the heat/AC when you are not in the house, and remember to close the windows if the air is on.
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A laundry detergent will be provided for you.
Click the following links to read their manual:Dryer
For any issues with the laundry machines, please contact us.
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Trash bins are normally placed in the parking area.
Blue trash bin - Recyclable waste (bottles, boxes, paper, etc)
Green trash bin - Organic waste (leftover food)
Black trash bin - General waste
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The television is set up with the ability for you to log in to Netflix, Amazon Prime, Hulu, etc.
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The Wi-Fi router is placed in the living room, on top of the TV stand.
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The hot water tank is placed inside the home, within a narrow door in the bedrooms hallway.
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There is a lockbox that contains a backup key to the house in case of emergency. It is hooked into the small gate entrance.
Please contact us for the lockbox code.
REMINDERS BEFORE YOU LEAVE
Check-out time: 10:00 AM
Bedding
Please leave used beds unmade.
Power
Turn off all electrical appliances, stove, heater, lights, etc.
Furniture
Put back any rearranged furniture to its initial position.
Lock
Ensure to lock the doors and windows.
Belongings
Please double-check your belongings before going out.
Thank you for staying with us!