WELCOME TO YOUR
WEST COVINA
TRAVEL GUIDEBOOK
We're so thrilled you decided to book with us, and we want to make sure you have a 5-star stay.
If something isn't up to your standards, please let us know. It would be an honor for us to make your stay even better.
If you have any questions, please feel free to contact us via email or phone.
We hope you have a pleasant stay!
-Oakgate Team
CHECK-IN DETAILS
Check-in time: 4:00 PM-1:00 AM
Occasionally we accommodate checking in at other times, if you contact us.
ᯤ WI-FI
Network name: SpectrumSetup-E4
Password: benchkettle374
🚘 PARKING INFORMATION
📍Parking for this unit is limited to on-street parking only.
📍To ensure convenient access for other tenants, please avoid blocking the driveway.
🔑 GAINING ACCESS
📍Your reserved unit is the main house. To gain access, simply touch the keypad to light it up, enter your access code followed by the "#" symbol, and finally, rotate the handle to open it.
NOTE: The door will automatically lock itself after 5 seconds.
HOUSE MANUAL
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The house has central air, and the temperature can be adjusted using the wall mounted controller.
Click here to read the thermostat manual.
📍Please turn off the heat/AC when you are not in the house, and remember to close the windows if the air is on.
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A laundry detergent will be provided for you.
Click the following links to read their manual:
Dryer Manual
For any issues with the laundry machines, please contact us.
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Trash bins are placed in the parking area.
Blue trash bin - Recyclable waste (bottles, boxes, paper, etc)
Green trash bin - Organic waste (leftover food)
Black trash bin - General waste
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The Wi-Fi mesh is placed in the office nook within the dining area.
The main router is at unit B. -
The breaker box is situated in the backyard, near the laundry/garage of Unit B.
Click here to view the exact location. -
The hot water control panel is located inside a narrow door in the bedrooms' hallway.
Please contact us if you encounter any issues. -
You can find the following cleaning tools in these locations:
Vacuum and broom - is typically placed either inside the bedroom closet or in the storage room, which is located next to the front door.
Mop - is placed near the parking/laundry area of unit B.
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To access the two-queen bed bedroom, you'll need to use the same code as the front door for both entering and exiting the bedroom.
In the event that the doorknob malfunctions, there is a spare key located inside the lockbox beside the door.
Please contact us for the lockbox code.
REMINDERS BEFORE YOU LEAVE
Check-out time: 10:00 AM
Bedding
Please leave used beds unmade.
Power
Turn off all electrical appliances, stove, heater, lights, etc.
Furniture
Put back any rearranged furniture to its initial position.
Lock
Ensure to lock the doors and windows.
Belongings
Please double-check your belongings before going out.
Thank you for staying with us!