WELCOME TO YOUR
ROWLAND HEIGHTS
TRAVEL GUIDEBOOK
We're so thrilled you decided to book with us, and we want to make sure you have a 5-star stay.
If something isn't up to your standards, please let us know. It would be an honor for us to make your stay even better.
If you have any questions, please feel free to contact us via email or phone.
We hope you have a pleasant stay!
-Oakgate Team
CHECK-IN DETAILS
Check-in time: 4:00 PM-1:00 AM
Occasionally we accommodate checking in at other times, if you contact us.
ᯤ WI-FI
Network name: EEhome
Password: EEhome1688@
🚘 PARKING INFORMATION
📍The driveway can accommodate 2 cars for parking.
📍For additional parking, on-street parking is readily available.
🔑 GAINING ACCESS
📍The entrance door is on the right side of the garage when facing the unit.
📍To gain entry to the property, please enter your access code into the keypad on the front door.
📍To lock your door just tap the lock icon.
HOUSE MANUAL
-
The house has a split AC/Heat system, and the temperature can be adjusted using the wall-mounted controller.
Click here to read the thermostat manual.
📍Please turn off the heat/AC when you are not in the house, and remember to close the windows if the air is on.
-
Your kitchen is well-supplied with standard appliances, plates, glassware, utensils, basic cooking equipment, and a starter pack of common pantry items.
Click the following links to read their manual:
Micro Wave -
A laundry detergent will be provided for you.
For any issues with the laundry machines, please contact us.
-
Trash bins are placed in the parking area.
Blue trash bin - Recyclable waste (bottles, boxes, paper, etc)
Green trash bin - Organic waste (leftover food)
Black trash bin - General waste
-
The television is set up with the ability for you to log in to Netflix, Amazon Prime, Hulu, etc.
-
The Wi-Fi router is located at the bottom of the glass table in the living room.
-
The hot water tank is located in the cabinet in the kitchen.
Please contact us if you encounter any issues.
-
Press the power switch on the back of the arcade game to turn it on.
Click here to see the exact location of the button. -
There is a lockbox that contains a backup key to the house in case of emergency. It is located on the outside of the front entrance door, on the right side.
Click here to view the exact location.Please contact us for the lockbox code.
-
The cleaning tools are located in the kitchen, behind the right-side door.
REMINDERS BEFORE YOU LEAVE
Check-out time: 10:00 AM
Bedding
Please leave used beds unmade.
Power
Turn off all electrical appliances, stove, heater, lights, etc.
Furniture
Put back any rearranged furniture to its initial position.
Lock
Ensure to lock the doors and windows.
Belongings
Please double-check your belongings before going out.
Thank you for staying with us!