WELCOME TO YOUR


POMONA

TRAVEL GUIDEBOOK


We're so thrilled you decided to book with us, and we want to make sure you have a 5-star stay.

If something isn't up to your standards, please let us know. It would be an honor for us to make your stay even better.

If you have any questions, please feel free to contact us via email or phone.

We hope you have a pleasant stay!

-Oakgate Team

CHECK-IN DETAILS

Check-in time: 4:00 PM-1:00 AM

Occasionally we accommodate checking in at other times, if you contact us.


ᯤ WI-FI

Network name: Donut & Bagel

Password: withcoffee


🚘 PARKING INFORMATION

📍You can park up to 3 cars in the roundabout driveway and 2 cars in front of the garage.

📍When facing the unit, you’ll find an access road on the right-hand side. Drive all the way up; the parking area is on the right side, in front of the two red garage doors.

📍Free street parking is available nearby; just please be mindful of any restrictions.

🔑 GAINING ACCESS

📍To unlock the door, press any button to wake up the keypad and turn on the light. Then, enter your access code and press the checkmark button ✅.

📍To lock the door, press and hold the 🔒 lock icon.

📍To lock or unlock the black gate, enter your access code on the backlit keypad, then rotate the knob clockwise, or use the identical key.

📍The black gate must remain locked at all times; guests must enter their code to unlock it both when entering and exiting.

HOUSE MANUAL

  • We are using split AC units on the property.

    📍Please turn off the heat/AC when you are not in the house, and remember to close the windows if the air is on.

  • Laundry detergent and bleach are provided for your convenience.

    The Washer is located in the area near the kitchen

    The Dryer is outside and can be accessed through the door near where the washer is located.

    Click here to view the exact location.

    Click on the following links below for the user manual:

    Washer

    Dryer

    For any issues with the laundry machines, please get in touch with us.

  • Your kitchen is well-supplied with standard appliances, plates, glassware, utensils, basic cooking equipment, and a starter pack of common pantry items.

    Please contact us if you encounter any issues.

  • Trash bins are normally placed in the parking area.

    Blue trash bin - Recyclable waste (bottles, boxes, paper, etc)

    Green trash bin - Organic waste (leftover food)

    Black trash bin - General waste

  • The television is set up with the ability for you to log in to Netflix, Amazon Prime, Hulu, etc.

    When using the TV, kindly ensure the light switch on the right side is turned ON, as it provides power to the TV.

    Click here to view the location of the switch.

    .

  • The breaker box is located near the staircase, next to the door leading to the backyard.

    Click hereto view the exact location.

  • The fireplace is NOT FUNCTIONAL.

  • The hot water tank is located in the hallway near the bedrooms.

    Click here to view the exact location.

  • The main router is in the first bedroom near the main door, on a shelf. Mesh routers are set up throughout the house.

    Click here to view the exact location.

  • The lockbox contains a backup key to the house for emergencies. It is placed It is located at the black gate in front of the main door.

    Click here to view the exact location

    Please contact us for the lockbox code.

REMINDERS BEFORE YOU LEAVE

Check-out time: 10:00 AM

Bedding

Please leave used beds unmade.

Power

Turn off all electrical appliances, stove, heater, lights, etc.

Furniture

Put back any rearranged furniture to its initial position.

Lock

Ensure to lock the doors and windows.

Belongings

Please double-check your belongings before going out.

Thank you for staying with us!

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