WELCOME TO YOUR


ALHAMBRA CITY

TRAVEL GUIDEBOOK


We're so thrilled you decided to book with us, and we want to make sure you have a 5-star stay.

If something isn't up to your standards, please let us know. It would be an honor for us to make your stay even better.

If you have any questions, please feel free to contact us via email or phone.

We hope you have a pleasant stay!

-Oakgate Team

CHECK-IN DETAILS

Check-in time: 4:00 PM-1:00 AM

Occasionally we accommodate checking in at other times, if you contact us.


ᯤ WI-FI

Network name: ARROYO GUEST

Password: COMERELAX


🚘 PARKING INFORMATION

📍To reach the unit, please note that Google Maps may not accurately display the location based on the provided photo.

📍To ensure you find the correct home, please enter the alley next to the home numbered 949. Please refer to the picture below.

Or click here for an instructional video on how to get to the unit.

NOTE: Parking is prohibited in the alley.

📍The parking area is right next to the home, within the fenced area.

📍There are two covered parking spots available, but please feel free to use all the space for parking

📍
Please note that there is one car parked in the far back corner, belonging to the owner.

NOTE: Please feel free to close the gate at your convenience by simply pulling it manually.

🔑 GAINING ACCESS

📍Once you have parked your car, proceed to walk through the wooden gate.

📍To open it, simply pull the gate latch.

📍To enter the main door, press the YALE button, enter your access code, and then press the check icon.

📍To lock from the outside, simply press the YALE button.

HOUSE MANUAL

  • The guest house has a split AC unit.

    📍Please turn off the heat/AC when you are not in the house, and remember to close the windows if the air is on.

  • Your kitchen is well-supplied with standard appliances, plates, glassware, utensils, basic cooking equipment, and a starter pack of common pantry items.

    Click the following links to read their manual:

    Dishwasher

    Avalon water dispenser

  • The television is set up with the ability for you to log in to Netflix, Amazon Prime, Hulu, etc.

    Click here to view the Samsung TV remote manual.

    Click here to view the DVD player manual.

  • A friendly reminder: When using the player at night, please be considerate and keep the volume at a moderate level to avoid inconveniencing the neighbors.


    For instructions on how to use the record player, please click here.

  • The breaker box is located beside the door of the twin bedroom.

    Click here to view the exact location.

  • The router is located inside the closet of the master bedroom, facing the bed.

    Please contact us if you encounter any issues.

  • Trash bins are normally placed in the parking area.

    Blue trash bin - Recyclable waste (bottles, boxes, paper, etc)

    Green trash bin - Organic waste (leftover food)

    Black trash bin - General waste

  • The hot water tank is located in the storage area of the queen bedroom. It is NOT ACCESSIBLE to guests.

    To get hot water in the bathroom located next to the living area and near the study room, turn the control to cold, and to get cold water, turn the control to hot, as the controls are reversed


    Please contact us if you encounter any issues.

  • You can find the following cleaning tools in these locations:

    All cleaning materials are located in the laundry area.

  • There is a lockbox that contains a backup key to the house in case of emergency.

    Click here to view the exact location.

    If the front door smart lock acts up, you can get into the house through the kitchen door. There's a spare key in a lockbox for this. When you're facing the house, the kitchen door is on the left side.

    Please contact us for the lockbox code.

REMINDERS BEFORE YOU LEAVE

Check-out time: 10:00 AM

Bedding

Please leave used beds unmade.

Power

Turn off all electrical appliances, stove, heater, lights, etc.

Furniture

Put back any rearranged furniture to its initial position.

Lock

Ensure to lock the doors and windows.

Belongings

Please double-check your belongings before going out.

Thank you for staying with us!

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